皆様により便利にご利用いただけるように、よくある質問集をご用意しました。
Why can't I sign up for PIA service?
Will my subscription renew automatically?
I just signed up and did not receive login details.
How do I upgrade monthly to yearly subscription
How do I cancel my subscription?
Can I resume my reoccurent payments if I cancelled the auto-renewal?
How do I upgrade monthly to yearly subscription
Can I re-activate my cancelled subcsription?
Will my subscription renew automatically?
I just signed up and did not receive login details.
How do I upgrade monthly to yearly subscription
Can I re-activate my cancelled subcsription?
How many devices can use per login?
How do I retrieve my password?
Unfortunately, you cannot change your username at this time
I just signed up and did not receive login details.
Why am I unable to receive PIA emails from you account system?
Unfortunately, you cannot change your username at this time
How do I retrieve my password?
Please contact support below
What Payment Methods Do You Take?
How do I find my payment processor ID?
Why is there an additional ""pre-authorization"" charge of $1 on my credit card statement?
How can I pay with Bitcoins?
Am I eligible for a refund after more than 7 days from the sign up date?
How do I request a refund?
Can I change my payment method to a different one?
How can I change or update credit card details on my account?
Please contact support below
Please contact support below
How do I setup the PIA application?
Where can I see the PIA servers?
How else can I connect?
How do I connect using L2TP?
How do I connect using OpenVPN?
How do I connect using Windows?
How do I connect using macOS?
How do I connect using Linux?
How do I connect using Android?
How do I connect using iOS?
How do I connect using L2TP?
How do I connect using OpenVPN?
How do I connect using my router?
Why do I get lower speeds?
Why do I get lower speeds when using my router?
How can I fix an intermittant connection?
Why can't I connect?
Why can't I install the TAP driver?
How can I report vulnerabilites?
Please contact support below
Do you log traffic of your users?
Where are you located?
Why do browsers detect my location?
What can be done about WebRTC issues?
Does your VPN work anywhere?
Where can I see if a particular server is currently up or down?
Where are you servers located?
Why is my browser and server location different?
Does your VPN work in China?
Do you log traffic of your users?
Yes, anywhere with internet connection
Is PIA compliant with HIPAA requirements?
How does CISA affect PIA?
For any other legal inquiries, click here
For direct email support inquiries, please contact:
helpdesk@privateinternetaccess.com
For any affiliate related inquiry, click here
For any business development inquiry, click here
For any legal inquiry, click here, click here
London Trust Media,
4643 S Ulster Street, Suite 1120
Denver, CO 80237
Please contact support below
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Private Internet Access は、安全にインターネット使用できるよう、プライバシーとセキュリティのいくつものレイヤーを生成する、セキュアで暗号化されたVPNトンネルに特化したVPN サービスの主要プロバイダーです。弊社のサービスは30を超える国々と、48を超える地域でのアクセスを使用し、世界中のゲートウェイ群により支えられています。
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許可を得て、www.pcmag.comからのPC Magの引用をリプリントしました。© 2012 Ziff Davis, Inc. All Rights Reserved.
